Terms of Service

Last updated: November 20, 2025

Acceptance of Terms

By accessing and using Novanix AI's services, you accept and agree to be bound by the terms and provision of this agreement.

Overview

Our AI consulting services are designed for energy, construction, industrial, and related operational sectors.

This website is operated by Novanix AI. Throughout the site, the terms “we”, “us” and “our” refer to Novanix AI. Novanix AI offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us and/or accessing our API, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use”, “Terms”).

General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.
  • You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Modifications to the Service and Prices

Prices for our products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Code of Conduct

When interacting with our staff you agree to adhere to our Code of Conduct, which prohibits:

  • The use of sexualized language or imagery, and sexual attention or advances of any kind.
  • Trolling, insulting or derogatory comments, and personal or political attacks.
  • Public or private harassment.
  • Publishing others' private information without their explicit permission.
  • Other conduct which could reasonably be considered inappropriate in a professional setting.

If, in our sole discretion, you violate our Terms of Use or Code of Conduct at any time, your access to our products and/or Services may be permanently revoked, and you will not be eligible for a refund.

Prohibited Use

In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content:

  • (a) for any unlawful purpose;
  • (b) to solicit others to perform or participate in any unlawful acts;
  • (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
  • (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
  • (f) to submit false or misleading information;
  • (g) to upload or transmit viruses or malicious code;
  • (h) to collect or track the personal information of others;
  • (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
  • (j) for any obscene or immoral purpose; or
  • (k) to interfere with or circumvent the security features of the Service.

Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

In no case shall Novanix AI, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

Governing Law

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of Texas and the laws of the United States applicable therein.

Changes to Terms of Use

You can review the most current version of the Terms of Use at any time at this page. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and changes to our website.